PRIVACY POLICY STATEMENT

Zentafox is highly committed to keeping client's personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us to do so.

INFORMATION COLLECTION

We collect clients’ information via Email, Phone, Contact Us, and Order Form and it is protected as per the privacy policy set by Zentafox. The Client's information is never disclosed, shared, or sold to any third-party services.

Initially, the personal information we require is about clients' names, company names, billing addresses, email addresses, secondary emails, phone and fax numbers, order details, and place of residence and some of which are optional. Along with this, we need information in the creative brief in order to start working on your order.

Additionally, the collection of information includes opinions pertaining to complaints, appreciation, and comments about the product.

Technical information that is collected and recorded includes your IP address, browser version, operating system, and the date and time when you visit. Google Analytics or some similar tool or service is also used for collecting this data.

USAGE OF COLLECTED INFORMATION

First of all, the information we collect helps us to understand exactly what product you need and what special things you would require in it, and secondly, the billing information is inevitable for the payment process.

The email addresses are used for communication about order status, comments and opinions, and delivery of the finalized product.

Moreover, we may send emails with updates on the website, promotional offers, the launch of a new product/service, and the latest news in the industry.

This information also helps us to improve our marketing strategies and compile the record of the most selling products.

To stop receiving SMS updates from Zentafox Inc. you can always reply with "STOP" or "HELP".

PRIVACY OF PAYMENTS

To ensure the practice of the best privacy for payments, we offer acceptance from multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL) which is indicated in the domain as “https://”. Therefore, we assure you that there is no issue at all with the privacy of payment process and billing information.

CONFIDENTIALITY

Confidentiality is surely a serious concern and we are fully aware of the fact and this is why we never compromise over the confidentiality of our clients’ information.

We use your personal information in order to keep in touch with you so that we can have smooth communication about the order process. Therefore, your entire information like name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location that is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure you that your personal information will never be released to any third party in any circumstances until you allow it or we are forced by law.

AMENDMENTS

Zentafox may amend its privacy policy to address more strict security concerns if needed. However, the entire amendment about personal information security concerns will be declared with prior notice of the effective date of amended or updated privacy policies.

CONDITIONS OF INFORMATION DISCLOSURE

In the first place, it is our top priority to avoid information disclosure. However, the information disclosure can only take place if we are to abide by the country's law for judicial proceedings, court orders, or any other legal procedure.

CONTACT US

If you have any confusion or concerns regarding our privacy policies, you can contact us via our Contact Us form.